Privacy policy

# RPS Apparel Privacy Policy

**Effective Date:** August 8, 2026
**Last Updated:** August 8, 2026

RPS Apparel (“RPS Apparel,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of our customers, clients, website visitors, and business partners.

RPS Apparel operates in the United States, including Texas, and this Privacy Policy explains how we collect, use, disclose, protect, and retain personal information when you visit our website, request a quotation, place an order, make a payment, communicate with us, or otherwise use our services.

## 1. Information We Collect

Depending on how you interact with RPS Apparel, we may collect:

* Full name
* Company or business name
* Email address
* Telephone number
* Billing address
* Shipping address
* Business address
* Order information
* Product and apparel specifications
* Clothing sizes and quantities
* Custom artwork, logos, designs, and branding materials
* Information submitted through contact or quotation forms
* Communications with our team
* Payment and transaction information
* Information necessary to verify or prevent fraudulent transactions
* Website usage information
* IP address
* Browser and device information
* Cookies and similar technical information

We seek to collect information that is reasonably necessary for providing our products and services, processing orders and payments, communicating with customers, protecting our business, and complying with applicable laws.

## 2. How We Use Personal Information

RPS Apparel may use personal information for legitimate business purposes, including:

* Processing customer orders
* Preparing quotations and invoices
* Processing payments
* Manufacturing and customizing apparel
* Shipping and delivering products
* Communicating about orders
* Responding to inquiries
* Providing customer support
* Managing customer accounts
* Preventing fraud and unauthorized transactions
* Protecting the security of our website and systems
* Improving our website and services
* Sending promotional communications where permitted
* Maintaining accounting and business records
* Resolving disputes
* Complying with applicable legal and regulatory requirements

We do not use personal information for purposes that are materially incompatible with the purposes disclosed in this Privacy Policy without appropriate notice or consent where required by law.

## 3. Categories of Personal Information We Process

Depending on your interaction with us, the categories of personal information we may process include:

### Identifying Information

Such as your name, company name, email address, telephone number, and business or shipping address.

### Commercial Information

Such as products purchased, products requested, order history, quantities, pricing information, invoices, and transaction history.

### Internet or Electronic Activity Information

Such as IP address, browser type, device information, pages viewed, referring website, and interactions with our website.

### Payment and Transaction Information

Such as transaction amount, payment status, billing information, and information necessary to process or verify a payment.

RPS Apparel does not intentionally request customers to provide complete credit-card numbers, CVV/security codes, PINs, passwords, or other sensitive payment authentication information through ordinary email, social media, or unsecured communications.

## 4. Online Payments

RPS Apparel may accept payments through online payment processors, payment links, electronic invoices, credit cards, debit cards, ACH or other payment methods made available to customers.

When you make an online payment, certain payment information may be transmitted directly to the applicable third-party payment processor.

The payment processor may collect and process payment information according to its own privacy policy, terms, security requirements, and applicable laws.

Where possible, RPS Apparel uses third-party payment processors to process card payments rather than directly storing complete payment-card information on our own systems.

RPS Apparel does not intentionally retain complete credit-card numbers or CVV/security codes after a transaction has been authorized when those details are processed by our payment provider.

### Payment Authorization

By submitting a payment to RPS Apparel, you authorize RPS Apparel and/or the applicable payment processor to process the payment for the amount shown on the applicable invoice, checkout page, quotation, order confirmation, or other payment authorization.

For custom apparel, wholesale orders, bulk manufacturing, production orders, or business-to-business transactions, payment terms may be established in a quotation, invoice, purchase agreement, order confirmation, or separate written agreement.

### Payment Verification

RPS Apparel and its payment processors may use transaction information to:

* Verify payment information
* Confirm the identity of the payer
* Detect potentially fraudulent transactions
* Prevent unauthorized payments
* Protect customers and RPS Apparel from payment fraud
* Comply with applicable financial and legal requirements

RPS Apparel reserves the right to delay, decline, or request additional verification for a transaction when reasonably necessary to protect against fraud or unauthorized activity.

### Refunds and Chargebacks

Refunds, cancellations, disputes, and chargebacks are handled according to RPS Apparel's applicable refund policy, order terms, invoice terms, payment-provider rules, and any separate agreement with the customer.

Because RPS Apparel may manufacture customized and made-to-order apparel, special terms may apply to customized, personalized, wholesale, or production orders.

Customers who believe a payment was made without authorization should contact RPS Apparel promptly so that the transaction can be reviewed.

## 5. Information Shared With Third Parties

RPS Apparel does not sell personal information for monetary consideration.

We may share personal information with service providers and other third parties when reasonably necessary to operate our business, including:

* Payment processors
* Banks and financial institutions
* Shipping and delivery providers
* Manufacturing and production partners
* Website hosting providers
* Website technology providers
* Email and communication providers
* Accounting and bookkeeping providers
* Fraud-prevention and security providers
* Professional advisers
* Legal advisers
* Government authorities when legally required
* Law-enforcement authorities where legally required or permitted

Third parties may process personal information on our behalf to provide services necessary for operating RPS Apparel.

## 6. Texas Privacy Rights

RPS Apparel recognizes that Texas residents may have privacy rights under applicable Texas law.

The Texas Data Privacy and Security Act provides qualifying Texas consumers with rights that may include:

* The right to confirm whether a business is processing their personal data
* The right to access personal data
* The right to obtain personal data in a readable format
* The right to correct inaccuracies
* The right to request deletion of personal data
* The right to opt out of certain processing activities, including targeted advertising, the sale of personal data, and certain profiling activities
* The right not to be discriminated against for exercising applicable privacy rights

These rights are subject to applicable legal exceptions, limitations, and eligibility requirements.

### How to Submit a Texas Privacy Request

Texas residents who wish to exercise an applicable privacy right may contact RPS Apparel using:

**Email:** [Privacy Email Address]

Please include sufficient information for us to understand your request.

We may request reasonable information to verify your identity before completing certain privacy requests.

We will review and respond to eligible requests within the time period required by applicable law.

If applicable law provides you with a right to appeal our decision regarding a privacy request, you may submit an appeal by contacting us at the same email address and identifying the original request and the reason you believe our decision should be reconsidered.

Texas law requires businesses subject to the TDPSA to provide reasonably accessible methods for consumers to exercise applicable rights. Businesses that operate exclusively online and have a direct relationship with consumers may provide an email address for privacy requests.

## 7. Sale of Personal Information

RPS Apparel does not sell personal information to third parties for monetary consideration.

We may disclose information to service providers that assist us with payment processing, shipping, website operation, manufacturing, marketing, customer service, accounting, security, and other legitimate business functions.

Such disclosures are intended to facilitate requested products or services and business operations and are not intended to constitute a sale of personal information.

If our data practices change in the future, we will update this Privacy Policy and provide any disclosures or opt-out mechanisms required by applicable law.

## 8. Sensitive Personal Information

RPS Apparel does not intentionally collect sensitive personal information unless reasonably necessary for a legitimate business purpose or required to provide a requested service.

We do not sell sensitive personal information.

We will not intentionally process sensitive personal information in a manner prohibited by applicable Texas law.

## 9. Data Security

RPS Apparel maintains reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, acquisition, destruction, alteration, disclosure, or misuse.

These safeguards may include:

* Access controls
* Password protection
* Authentication measures
* Restricted employee access
* Secure website technologies
* Payment-provider security systems
* Data access limitations
* Secure disposal procedures
* Security monitoring and fraud-prevention measures

No electronic system or internet transmission can be guaranteed to be completely secure.

Customers should not send payment-card numbers, passwords, PINs, CVV codes, or other sensitive authentication information through ordinary email, social media messages, or other unsecured channels.

Texas law also requires businesses that maintain sensitive personal information to implement and maintain reasonable procedures to protect that information from unauthorized use or disclosure.

## 10. Data Breach and Security Incidents

If RPS Apparel experiences a security incident involving personal information, we will investigate the incident and take reasonable steps to contain, mitigate, and remediate the issue.

Where applicable, RPS Apparel will provide notices required by Texas law and other applicable federal or state laws.

Texas law includes specific breach-notification requirements, including obligations involving affected Texas residents and, in qualifying circumstances, notification to the Texas Attorney General.

## 11. Data Retention

We retain personal information for as long as reasonably necessary to:

* Complete orders
* Provide requested services
* Process and document payments
* Maintain accounting records
* Maintain business records
* Resolve disputes
* Prevent fraud
* Enforce agreements
* Comply with legal and regulatory obligations
* Protect our legitimate business interests

When information is no longer reasonably necessary, we may securely delete, destroy, or anonymize it, subject to applicable legal and business requirements.

## 12. Cookies and Website Technologies

Our website may use cookies, analytics tools, pixels, and similar technologies.

These technologies may help us:

* Operate the website
* Remember preferences
* Understand website traffic
* Analyze website performance
* Improve user experience
* Measure advertising performance
* Detect fraudulent or suspicious activity

You may be able to manage cookies through your browser settings.

## 13. Marketing Communications

RPS Apparel may send promotional communications where permitted by law.

These communications may include information about:

* New products
* Apparel collections
* Promotions
* Discounts
* Manufacturing services
* Company announcements

You may unsubscribe from promotional emails by using the unsubscribe mechanism provided in the communication.

Transactional and service-related communications, such as order confirmations, invoices, payment notices, shipping updates, and customer-service communications, may continue when necessary.

## 14. Children's Privacy

Our website and services are intended for adults and businesses.

RPS Apparel does not knowingly collect personal information from children under 13 for purposes prohibited by applicable law.

If we learn that we have collected personal information from a child without appropriate authorization, we may take reasonable steps to delete the information.

## 15. Third-Party Websites

Our website may contain links to third-party websites, payment platforms, social-media platforms, shipping providers, or other external services.

RPS Apparel does not control the privacy practices of third-party websites.

Customers should review the applicable privacy policies and terms of third-party websites before providing information or completing transactions through those services.

## 16. Changes to This Privacy Policy

RPS Apparel may update this Privacy Policy from time to time to reflect changes to:

* Our business
* Our website
* Our payment methods
* Our services
* Our data practices
* Applicable laws and regulations

When we update this Privacy Policy, we will update the “Last Updated” date displayed at the beginning of the policy.

## 17. Contact RPS Apparel

For questions, privacy requests, payment-related privacy concerns, or other questions regarding this Privacy Policy, contact:

**RPS Apparel**
**Website:** [Insert Website URL]
**Email:** [Insert Business/Privacy Email]
**Phone:** [Insert Phone Number]
**Texas Business Address:** [Insert Business Address]

## 18. Important Notice

This Privacy Policy describes RPS Apparel's general privacy and information-handling practices. The rights and obligations applicable to a particular customer may depend on the customer's location, the nature of the transaction, the type of information involved, and applicable federal, state, and local laws.

RPS Apparel may update this policy when necessary to maintain compliance with applicable privacy, data-security, payment, and consumer-protection requirements.